Portable Concentrator
Hidgeem SJ-OX1C 1-6L Continuous Flow Portable Concentrator
FAQ of Portable Concentrator
Spend $79 or more and shipping is on us — no code needed, it's applied automatically at checkout.
We offer free standard shipping on all orders over $79. Returns are accepted within 30 days of purchase with the original receipt. Please refer to the Return & Refund Policy for more details.
Orders are processed within 24–48 business hours. Delivery typically takes 2–5 business days depending on your location for orders from the US. 5-10 business days for orders from worldwide.
We stand behind the quality of our products, so you can shop with confidence.
30-Day Risk-Free Returns: Not completely satisfied? You can return your product within 30 days for a hassle-free refund.
1-Year Warranty: Every SJ-OX1A/SJ-OX1C is backed by a 1-year warranty covering manufacturing defects, giving you extra peace of mind with your purchase.
Need Help? Our customer support team is here for you. Reach out anytime:
📞 Phone: +1 833 443 4336
📧 Email: support@pocoxygen.com
You will receive 1 battery with your order. If you need additional batteries, you can purchase extra batteries separately, or choose a bundle package that includes more batteries.
Molecular sieves are highly sensitive to moisture. If you live in an area with high humidity, the lifespan of your molecular sieve may be shorter compared to drier climates. If you notice a noticeable drop in oxygen output, replacing the molecular sieve is usually the first thing to check. As a general guideline, we recommend replacing the molecular sieve approximately once a year.
We recommend cleaning your nasal cannula daily to keep it hygienic. You can wash it with clean water or a mild, neutral detergent, then let it air dry naturally. For optimal hygiene and comfort, we recommend replacing the nasal cannula every 4 weeks.
